Privacy Policy
This Privacy Policy describes how LLC "Euroclub" ("we", "our", or "us") collects, uses, and stores personal information of users of the Eclub mobile application designed for booking international bus trips.
1. What Information We Collect
- Personal data: name, surname, phone number, email, passport data (if required).
- Booking information: routes, travel dates, number of passengers, discounts.
- Payment data: processed via secure payment systems.
- Location: (with consent) for finding nearby stops.
- Technical information: IP address, device type, browser language.
2. How We Use the Information
- To process bookings and payments.
- To send tickets, confirmations, and notifications.
- To improve service and provide customer support.
- To comply with legal obligations.
3. How We Store Data
Data is stored on secure servers with restricted access. We implement technical and organizational security measures.
4. Sharing Data with Third Parties
We may share your data with:
- Partner carriers for passenger lists.
- Payment services for processing payments.
- Authorities — only upon lawful request.
5. Data Retention and Deletion
We retain data no longer than necessary for the stated purposes. You may contact us to update or delete your data.
6. Cookies and Analytics
We use cookies and analytics services (e.g., Google Analytics) to improve the website and user experience.
7. Your Rights
- Access your personal data.
- Request modifications or deletion.
- Restrict or withdraw consent to processing.
8. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
- Company name: LLC "Euroclub"
- Email: online@eclub.com.ua
By using our application, you agree to this Privacy Policy.